the Best Hosted PBX

The best hosted PBX is one that offers a combination of reliability, scalability, and advanced features. A hosted PBX system should be able to handle a company’s communications needs seamlessly, without any disruptions or downtime. The best hosted PBX should also offer a wide range of advanced features, be easy to use and manage, and offer excellent customer support.

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The Best Hosted PBX Comes With Advanced Features

Auto Attendant

Let your callers select their destination at the onset of a call, for example, "press 2 for Sales, 3 for Support, or 4 to hear the Company Directory."

Business Texting

Texting is the most effective way to engage with your customers. Look for a hosted PBX service with automation, number sharing, and shortcut options.

Custom Greetings

Give your business a professional look with recorded or voice-to-text greetings. Swap greetings when you have special announcements or business updates.

Department Options

Let your departments handle calls like a team with balanced call routing options and performance reports.

Integrations

The best hosted PBX will let you integrate with the tools your busines already uses – create reports, schedule tasks, and send notifications.

Call Recording

Whether you need call recording for regulatory or training purposes, adjust your settings and manage recordings easily.

Save Money

The best hosted PBX will save your business money. With a hosted PBX, businesses do not have to invest in expensive hardware or pay for costly installation fees. Additionally, hosted PBX systems usually have lower monthly fees than traditional phone systems. Hosted PBX also offers savings through increased efficiency and productivity. By utilizing features such as call forwarding and voicemail-to-email, businesses can streamline their communications processes. Furthermore, a hosted PBX system can be scaled up or down depending on the needs of the business, allowing companies to avoid unnecessary costs associated with overbuilding or underutilizing their telecommunications infrastructure.

Find the Best Hosted PBX by Checking Reviews

When searching for the best hosted PBX system, make sure to check reviews. Reading reviews from other businesses can provide insight into the features, reliability, and customer service of different providers. The best hosted PBX reviews often highlight the ease of use of the system, the quality of the call, and the availability of advanced features. They can also provide valuable feedback on the level of customer support provided by the provider. Reviews from reputable sources, such as industry publications or trusted review sites like Consumer Affairs, are typically the most reliable.

As you compare reviews, make sure to check out VirtualPBX. An industry leader for over 20 years, VirtualPBX is known for their high level of customer service and focus on small businesses.

"VirtualPBX has made setting up my account very easy, and having 24/7 support I can have many of my issues resolved in a matter of minutes. I am happy that I switched my business to VirtualPBX, we save money, and have better features. I would recommend VirtualPBX to anyone."

"Before using VirtualPBX, we had AT&T then we had a hard system in our office. I've decided to contact VirtualPBX due to cost savings over AT&T and the flexibility of the system, being a plug and play, when relocating. We're a pest control service business and use the system for inbound/outbound, sales, customer service. The apps and stuff that were added to the system allow us to be able to call customers from our cellphone and have the desk phones show the office number. Those have helped us and gave us more consistency in our look."

"Best VoIP business phone service of 2022. I used to use Ring Central and a few other. Since cruising around the service portal and seeing how great things are placed for easy use out is outstanding."